ongoing enterprise magento support
Our client relationships are best described as an external Creative + IT Department. Standard operating procedure involves a high level of transparency, and includes clients in the strategic and development processes. We team with clients to create or maximize in-house administrative web tools, plus a range of ongoing technical support services, without all the costly overhead.
We’ll state it up front: we do not provide hosting (although we understand Linux environments in a big way). Instead, we work with companies that provide more extensive and cost effective hosting services. We‘ve successfully worked with existing client/host relationships or brokered third party options specific to our clients’ needs.
- 'how to' questions
- performance tuning
- trouble shooting
- bug fixes
- code development
- optimization & performance tuning
- custom extentions
- custom interfaces
- custom configuration
- core product upgrades
- best practice recommendations